A company ignoring you? File it here — in public.
Panchaayat is a free, public complaint registry for India. File a complaint, the company is notified and expected to reply where everyone can see it, and your case stays on the record until it's actually resolved.
Updated live
पंच means five. A panchayat is the assembly that hears a dispute in the open.
A village council, rebuilt as software.
Disputes used to be settled in the open square, because a decision made in front of everyone sticks. Panchaayat gives every complaint that same public page, a live status, and a permanent record, instead of a ticket number that disappears into a queue. Companies answer faster, and more fairly, when everyone can see whether they replied — that's the leverage a private email to their support desk doesn't have.
Panchaayat isn't a court, an ombudsman, or a regulator — it can't force a company to act. What it offers is visibility: a public page, an open comment thread, and a permanent record that shows up in search. Companies usually respond to protect their public reputation, their support ratings, and their standing with regulators and customers. For high-value disputes, use it alongside formal channels like the RBI Ombudsman or consumer courts, not instead of them.
Three steps, all in the open
- 1
Write it down
Say what happened, attach proof, and tag the company. Most people finish in under five minutes.
- 2
It goes live
Your complaint gets a permanent Panchaayat ID and a public page anyone can read, upvote and comment on.
- 3
The company answers on record
Verified company reps reply where everyone can see. Silence becomes visible too.
Ways to open a case
Pick whichever is easiest — all of them land on the public register.
Forward the email thread
Already emailing the company? Forward that thread to support@panchaayat.in and we'll turn it into a public case for you.
Tag @panchaayat on LinkedIn
Post about it and tag @panchaayat — we'll open a permanent case and reply on your post with the link.
File it yourself
Prefer to type it out? Log in and fill out the form — it takes about five minutes.
More ways to open a case — including tagging us on X — are on the way.
Browse by industry
Tap one to see its complaints
Latest on the register
Newest complaints from across the platform
Flipkart watch order: neither product nor refund after pickup confusion, order records discrepancies
I bought a watch from Flipkart under order ID OD338825386379378 10X. The customer has neither the watch nor a refund. Despite repeated follow-ups and going through the return process, the issue remains unresolved. The original pickup repres
0
Uber Guwahati airport trip: driver demanded ₹180 extra then ₹50 cash over app fare, threatened drop-off
On 26 October 2026 I booked an Uber to Lokpriya Gopinath Bordoloi International Airport in Guwahati. As soon as I boarded, the driver demanded to know the destination and, once he learned it was the airport, demanded an extra ₹180 as an air
0
Zoomcar host vehicle in police custody 3+ years, no release, no compensation, repeated promises
I am a verified host on the Zoomcar platform. My vehicle was booked through Zoomcar from 3 December to 16 December under booking ID JPSNIUTCM. During that booking the vehicle was seized by the police, although I had no involvement in the in
0Ola Bike booked in Noida: driver arrived in unregistered car, asked for lunch money, passenger safety gap
I booked an Ola Bike at 11:13 PM in Noida. The booking was for a registered motorcycle. Within a minute, the assigned driver messaged on Ola's in-app chat that he was arriving in a car, asked the customer to buy him lunch, and mentioned an
0Flipkart urgent order: repeated delivery dates not honoured, timeline keeps changing
I placed an order with Flipkart for a product I urgently needed. Repeated delivery dates have been given and not honoured, and the delivery timeline keeps changing. The customer says this is not a one-time incident and that repeated delays
0
Delhivery express Ahmedabad to Gurgaon parcel stuck at hub 4 days, no dispatch date
I booked an express courier with Delhivery from Ahmedabad to Gurgaon about 7 days ago. The parcel has been sitting at Delhivery's hub for 4 days with no progress and no date for dispatch. The customer needed the parcel for upcoming travel,
0A company ignoring you? File it here — in public.
Panchaayat is India's free, public complaint registry. Every case gets a permanent page with its own ID — the company is notified and expected to reply where everyone can see it, so a complaint can't just be ignored into silence.
Updated live
- Flipkart · PC-2026-031711h agoFlipkart watch order: neither product nor refund after pickup confusion, order records discrepancies
- Uber · PC-2026-031701h agoUber Guwahati airport trip: driver demanded ₹180 extra then ₹50 cash over app fare, threatened drop-off
- Zoomcar · PC-2026-031691h agoZoomcar host vehicle in police custody 3+ years, no release, no compensation, repeated promises
- Ola · PC-2026-031681h agoOla Bike booked in Noida: driver arrived in unregistered car, asked for lunch money, passenger safety gap
पंच means five. A panchayat is the assembly that hears a dispute in the open.
A village council, rebuilt as software.
Disputes used to be settled in the open square, because a decision made in front of everyone sticks. Panchaayat gives every complaint that same public page, a live status, and a permanent record, instead of a ticket number that disappears into a queue. Companies answer faster, and more fairly, when everyone can see whether they replied — that's the leverage a private email to their support desk doesn't have.
Panchaayat isn't a court, an ombudsman, or a regulator — it can't force a company to act. What it offers is visibility: a public page, an open comment thread, and a permanent record that shows up in search. Companies usually respond to protect their public reputation, their support ratings, and their standing with regulators and customers. For high-value disputes, use it alongside formal channels like the RBI Ombudsman or consumer courts, not instead of them.
Three steps, all in the open
- 1
Write it down
Say what happened, attach proof, and tag the company. Most people finish in under five minutes.
- 2
It goes live
Your complaint gets a permanent Panchaayat ID and a public page anyone can read, upvote and comment on.
- 3
The company answers on record
Verified company reps reply where everyone can see. Silence becomes visible too.
Ways to open a case
No account, no problem — most of these work from wherever you already are.
Forward the email thread
Already emailing the company? Forward that thread to support@panchaayat.in and we'll turn it into a public case for you.
Tag @panchaayat on LinkedIn
Post about it and tag @panchaayat — we'll open a permanent case and reply on your post with the link.
File it yourself
Prefer to type it out? Log in and fill out the form — it takes about five minutes.
More ways to open a case — including tagging us on X — are on the way.
Browse by industry
Complaints about the services people wait on most.
Latest on the register
See all casesFlipkart watch order: neither product nor refund after pickup confusion, order records discrepancies
I bought a watch from Flipkart under order ID OD338825386379378 10X. The customer has neither the watch nor a refund. Despite repeated follow-ups and going through the return process, the issue remains unresolved. The original pickup repres
0Uber Guwahati airport trip: driver demanded ₹180 extra then ₹50 cash over app fare, threatened drop-off
On 26 October 2026 I booked an Uber to Lokpriya Gopinath Bordoloi International Airport in Guwahati. As soon as I boarded, the driver demanded to know the destination and, once he learned it was the airport, demanded an extra ₹180 as an air
0Zoomcar host vehicle in police custody 3+ years, no release, no compensation, repeated promises
I am a verified host on the Zoomcar platform. My vehicle was booked through Zoomcar from 3 December to 16 December under booking ID JPSNIUTCM. During that booking the vehicle was seized by the police, although I had no involvement in the in
0Ola Bike booked in Noida: driver arrived in unregistered car, asked for lunch money, passenger safety gap
I booked an Ola Bike at 11:13 PM in Noida. The booking was for a registered motorcycle. Within a minute, the assigned driver messaged on Ola's in-app chat that he was arriving in a car, asked the customer to buy him lunch, and mentioned an
0Flipkart urgent order: repeated delivery dates not honoured, timeline keeps changing
I placed an order with Flipkart for a product I urgently needed. Repeated delivery dates have been given and not honoured, and the delivery timeline keeps changing. The customer says this is not a one-time incident and that repeated delays
0Delhivery express Ahmedabad to Gurgaon parcel stuck at hub 4 days, no dispatch date
I booked an express courier with Delhivery from Ahmedabad to Gurgaon about 7 days ago. The parcel has been sitting at Delhivery's hub for 4 days with no progress and no date for dispatch. The customer needed the parcel for upcoming travel,
0Something a company won't fix quietly?
Put it on the record. It takes about five minutes and stays public until it's resolved.
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India's public registry for consumer complaints
Whether it is a bank refund, an insurance claim, a delayed flight, a telecom bill or an online order that never arrived, Panchaayat gives your complaint a permanent public page. See what others reported about the same company, whether it replied, and how to escalate to the right regulator or Consumer Commission.
Frequently asked questions
What is Panchaayat?
Panchaayat is India's live public registry for consumer complaints. Every complaint gets a permanent public page with its own ID and an open comment thread, so a company's response (or silence) is visible to everyone.
Is it free to file a complaint?
Yes. Filing a complaint, upvoting and commenting are free for consumers. You can log in with Google, LinkedIn or an email code, or file anonymously without an account.
Will the company actually reply?
Companies are notified when a case is filed and can respond publicly on the case page. Each company page shows how many complaints it has, how many were resolved and what customers rated the resolution, so a pattern of silence is visible.
Is my personal information safe?
Phone numbers, email addresses and reference numbers you add are masked on the public page. Only you, the company you complained about and Panchaayat admins can see the values. Read the Privacy & PII masking policy for details.
How is Panchaayat different from a consumer court?
Panchaayat is a public record and a pressure point, not a court. It helps you document a complaint, get the company to respond in the open and find the right escalation route, such as the National Consumer Helpline, a sector regulator or the Consumer Commission, if it is not resolved.
Can a company respond or claim its page?
Yes. Companies can register, verify and manage their page, reply to complaints and track resolution from the Panchaayat company portal.
Consumer complaint guides
- How to file a consumer complaint in India →
- How to escalate a consumer complaint in India →
- What to include in a consumer complaint →