A company ignoring you? File it here — in public.
Panchaayat is a free, public complaint registry for India. File a complaint, the company is notified and expected to reply where everyone can see it, and your case stays on the record until it's actually resolved.
Updated live
पंच means five. A panchayat is the assembly that hears a dispute in the open.
A village council, rebuilt as software.
Disputes used to be settled in the open square, because a decision made in front of everyone sticks. Panchaayat gives every complaint that same public page, a live status, and a permanent record, instead of a ticket number that disappears into a queue. Companies answer faster, and more fairly, when everyone can see whether they replied — that's the leverage a private email to their support desk doesn't have.
Panchaayat isn't a court, an ombudsman, or a regulator — it can't force a company to act. What it offers is visibility: a public page, an open comment thread, and a permanent record that shows up in search. Companies usually respond to protect their public reputation, their support ratings, and their standing with regulators and customers. For high-value disputes, use it alongside formal channels like the RBI Ombudsman or consumer courts, not instead of them.
Three steps, all in the open
- 1
Write it down
Say what happened, attach proof, and tag the company. Most people finish in under five minutes.
- 2
It goes live
Your complaint gets a permanent Panchaayat ID and a public page anyone can read, upvote and comment on.
- 3
The company answers on record
Verified company reps reply where everyone can see. Silence becomes visible too.
Ways to open a case
Pick whichever is easiest — all of them land on the public register.
Forward the email thread
Already emailing the company? Forward that thread to support@panchaayat.in and we'll turn it into a public case for you.
Tag @panchaayat on LinkedIn
Post about it and tag @panchaayat — we'll open a permanent case and reply on your post with the link.
File it yourself
Prefer to type it out? Log in and fill out the form — it takes about five minutes.
More ways to open a case — including tagging us on X — are on the way.
Browse by industry
Tap one to see its complaints
Latest on the register
Newest complaints from across the platform
Credit card application stalled by WhatsApp selfie address verification and missed agent visit
Dear @HDFC Bank, kya main apne boss ko bolun office shift kar le? 😅 Quick recap of my credit card journey: 📞 HDFC calls me: “Ma’am, credit card le lijiye!” 🤔 I think it over, finally apply ✅ KYC done ✅ PAN card shown to your team ✅ Signatur
0A/C breakdown within 15 months and multi-day wait for a service engineer at Kia service centre
Kia India worst product and after sales service. A/C broke down in 15 months and car waiting in service center for more than 3 days to assign a service engineer. Worst product and after sales service. Friends avoid KIA cars.
0
Unacceptable and Unfair Claim Rejection for Mother's Treatment – Claim No: 98567436
My mother’s health insurance claim was recently rejected by Care Health Insurance, despite us following every rule by the book: ✅ Fully disclosing all pre-existing conditions upfront. ✅ Explicitly opting for and paying for the specific ride
2
XUV700 returned with reported faults after service at Randhawa Motors and replacement requested
🚨 URGENT UPDATE: MAHINDRA XUV700 | SERIOUS SAFETY CONCERNS Firstly, thank you, Team Mahindra, for finally listening to our concerns and arranging an inspection by NBS, as requested, since we have completely lost trust in Randhawa Motors.
0Repeated rear-brake fault on Hero XPulse at Chennai service centre and bike locked on road
🚨 Hero MotoCorp — DOES A CUSTOMER HAVE TO LOSE THEIR LIFE BEFORE YOU TAKE RESPONSIBILITY? 🚨 I am extremely frustrated and disappointed with Hero MotoCorp – Vinayaga Motors, Ashok Nagar, Chennai. I gave my Hero XPulse for service after rep
0Poor service and unresponsive Bangalore service centre for repeat Mahindra XUV700 buyer
Is it a mistake that I trusted Mahindra Motors and purchased XUV700 the second time to face such poor service, unheard of customer care or should I say zero care. The service Center here in Bangalore-Anant Motors doesn’t care a hoot, go and
0A company ignoring you? File it here — in public.
Panchaayat is India's free, public complaint registry. Every case gets a permanent page with its own ID — the company is notified and expected to reply where everyone can see it, so a complaint can't just be ignored into silence.
Updated live
- HDFC Bank · PC-2026-030702h agoCredit card application stalled by WhatsApp selfie address verification and missed agent visit
- Kia India · PC-2026-030693h agoA/C breakdown within 15 months and multi-day wait for a service engineer at Kia service centre
- Care Health Insurance · PC-2026-030687h agoUnacceptable and Unfair Claim Rejection for Mother's Treatment – Claim No: 98567436
- Mahindra & Mahindra · PC-2026-030679h agoXUV700 returned with reported faults after service at Randhawa Motors and replacement requested
पंच means five. A panchayat is the assembly that hears a dispute in the open.
A village council, rebuilt as software.
Disputes used to be settled in the open square, because a decision made in front of everyone sticks. Panchaayat gives every complaint that same public page, a live status, and a permanent record, instead of a ticket number that disappears into a queue. Companies answer faster, and more fairly, when everyone can see whether they replied — that's the leverage a private email to their support desk doesn't have.
Panchaayat isn't a court, an ombudsman, or a regulator — it can't force a company to act. What it offers is visibility: a public page, an open comment thread, and a permanent record that shows up in search. Companies usually respond to protect their public reputation, their support ratings, and their standing with regulators and customers. For high-value disputes, use it alongside formal channels like the RBI Ombudsman or consumer courts, not instead of them.
Three steps, all in the open
- 1
Write it down
Say what happened, attach proof, and tag the company. Most people finish in under five minutes.
- 2
It goes live
Your complaint gets a permanent Panchaayat ID and a public page anyone can read, upvote and comment on.
- 3
The company answers on record
Verified company reps reply where everyone can see. Silence becomes visible too.
Ways to open a case
No account, no problem — most of these work from wherever you already are.
Forward the email thread
Already emailing the company? Forward that thread to support@panchaayat.in and we'll turn it into a public case for you.
Tag @panchaayat on LinkedIn
Post about it and tag @panchaayat — we'll open a permanent case and reply on your post with the link.
File it yourself
Prefer to type it out? Log in and fill out the form — it takes about five minutes.
More ways to open a case — including tagging us on X — are on the way.
Browse by industry
Complaints about the services people wait on most.
Latest on the register
See all casesCredit card application stalled by WhatsApp selfie address verification and missed agent visit
Dear @HDFC Bank, kya main apne boss ko bolun office shift kar le? 😅 Quick recap of my credit card journey: 📞 HDFC calls me: “Ma’am, credit card le lijiye!” 🤔 I think it over, finally apply ✅ KYC done ✅ PAN card shown to your team ✅ Signatur
0A/C breakdown within 15 months and multi-day wait for a service engineer at Kia service centre
Kia India worst product and after sales service. A/C broke down in 15 months and car waiting in service center for more than 3 days to assign a service engineer. Worst product and after sales service. Friends avoid KIA cars.
0Unacceptable and Unfair Claim Rejection for Mother's Treatment – Claim No: 98567436
My mother’s health insurance claim was recently rejected by Care Health Insurance, despite us following every rule by the book: ✅ Fully disclosing all pre-existing conditions upfront. ✅ Explicitly opting for and paying for the specific ride
2XUV700 returned with reported faults after service at Randhawa Motors and replacement requested
🚨 URGENT UPDATE: MAHINDRA XUV700 | SERIOUS SAFETY CONCERNS Firstly, thank you, Team Mahindra, for finally listening to our concerns and arranging an inspection by NBS, as requested, since we have completely lost trust in Randhawa Motors.
0Repeated rear-brake fault on Hero XPulse at Chennai service centre and bike locked on road
🚨 Hero MotoCorp — DOES A CUSTOMER HAVE TO LOSE THEIR LIFE BEFORE YOU TAKE RESPONSIBILITY? 🚨 I am extremely frustrated and disappointed with Hero MotoCorp – Vinayaga Motors, Ashok Nagar, Chennai. I gave my Hero XPulse for service after rep
0Poor service and unresponsive Bangalore service centre for repeat Mahindra XUV700 buyer
Is it a mistake that I trusted Mahindra Motors and purchased XUV700 the second time to face such poor service, unheard of customer care or should I say zero care. The service Center here in Bangalore-Anant Motors doesn’t care a hoot, go and
0Something a company won't fix quietly?
Put it on the record. It takes about five minutes and stays public until it's resolved.
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India's public registry for consumer complaints
Whether it is a bank refund, an insurance claim, a delayed flight, a telecom bill or an online order that never arrived, Panchaayat gives your complaint a permanent public page. See what others reported about the same company, whether it replied, and how to escalate to the right regulator or Consumer Commission.
Frequently asked questions
What is Panchaayat?
Panchaayat is India's live public registry for consumer complaints. Every complaint gets a permanent public page with its own ID and an open comment thread, so a company's response (or silence) is visible to everyone.
Is it free to file a complaint?
Yes. Filing a complaint, upvoting and commenting are free for consumers. You can log in with Google, LinkedIn or an email code, or file anonymously without an account.
Will the company actually reply?
Companies are notified when a case is filed and can respond publicly on the case page. Each company page shows how many complaints it has, how many were resolved and what customers rated the resolution, so a pattern of silence is visible.
Is my personal information safe?
Phone numbers, email addresses and reference numbers you add are masked on the public page. Only you, the company you complained about and Panchaayat admins can see the values. Read the Privacy & PII masking policy for details.
How is Panchaayat different from a consumer court?
Panchaayat is a public record and a pressure point, not a court. It helps you document a complaint, get the company to respond in the open and find the right escalation route, such as the National Consumer Helpline, a sector regulator or the Consumer Commission, if it is not resolved.
Can a company respond or claim its page?
Yes. Companies can register, verify and manage their page, reply to complaints and track resolution from the Panchaayat company portal.
Consumer complaint guides
- How to file a consumer complaint in India →
- How to escalate a consumer complaint in India →
- What to include in a consumer complaint →